Return Policy
Returns & Exchanges
Easy & Transparent Return Policy
Your satisfaction is important to us. If you experience any issues with your purchase, we’re here to help.
Return Eligibility
You may request a return or exchange if:
- The product is damaged upon delivery
- You received the wrong item
- The product has a manufacturing defect
The issue must be reported within a specified time after delivery (recommended: 24–72 hours).
Condition for Returns
- Product must be unused
- Original packaging must be intact
- All accessories, manuals, and warranty cards must be included
Non-Returnable Items
Products damaged due to misuse, improper installation, or normal wear and tear may not be eligible for return.
How to Request a Return
Contact our support team with your order number, product details, and photos (if applicable). Our team will guide you through the next steps.
We aim to provide genuine products, reliable delivery, and dependable after-sales support to ensure a smooth shopping experience both online and in-store.